Privacy Policy

Your privacy matters to us - here's how we protect your personal information

Last Updated: March 15, 2025

1. Information We Collect

At unanaeonpylua, we collect information to provide better budget performance metrics services to our Australian clients. We're transparent about what we gather and why.

Personal Information

When you use our services, we may collect your name, email address, phone number, and business details. This happens when you register for our platform, request consultations, or subscribe to our newsletter.

Financial Data

To provide accurate budget performance analysis, we collect financial information you choose to share. This includes budget figures, expense categories, and performance metrics. All financial data remains encrypted and secure.

Usage Information

We automatically collect information about how you interact with our platform. This includes your IP address, browser type, pages visited, and time spent on our site. This helps us improve our services and user experience.

2. How We Use Your Information

We use your information responsibly and only for legitimate business purposes. Here's what that means in practice:

  • Providing personalized budget performance analysis and recommendations
  • Communicating with you about our services, updates, and relevant financial insights
  • Improving our platform based on user behavior and feedback
  • Complying with Australian financial regulations and legal requirements
  • Protecting against fraud and maintaining platform security
  • Conducting research to develop better financial tools and services

We never sell your personal information to third parties. Your financial data is yours, and we respect that completely.

3. Information Sharing and Disclosure

We share your information only when necessary and with your consent or as required by law. Transparency is key to building trust.

Service Providers

We work with trusted third-party providers for cloud hosting, payment processing, and analytics. These partners have strict confidentiality agreements and can only use your data for specified purposes.

Legal Requirements

We may disclose information if required by Australian law, court orders, or government regulations. We'll notify you when legally permitted and fight overly broad requests.

Business Transfers

If unanaeonpylua is acquired or merges with another company, your information may transfer as part of that transaction. We'll notify you beforehand and ensure the new entity respects these privacy commitments.

4. Your Rights Under Australian Privacy Laws

Under the Australian Privacy Principles (APPs), you have specific rights regarding your personal information. We make it easy to exercise these rights.

Your Right What This Means How to Exercise
Access You can request a copy of all personal information we hold about you Email us at info@unanaeonpylua.world.com with your request
Correction You can ask us to correct inaccurate or incomplete information Contact us with the correct information and we'll update it promptly
Deletion You can request deletion of your personal information in certain circumstances Submit a deletion request - we'll process it within 30 days
Complaint You can lodge a complaint about our privacy practices Contact us first - if unsatisfied, you can complain to the OAIC

5. Data Security and Protection

We take data security seriously. Your financial information deserves the highest level of protection, and we've invested in systems to provide that.

Technical Safeguards

We use industry-standard encryption (AES-256) for data at rest and in transit. Our servers are hosted in Australian data centers with 24/7 monitoring and restricted physical access.

Access Controls

Only authorized unanaeonpylua employees can access your personal information, and only when necessary for providing services. We maintain detailed logs of all data access and regularly review permissions.

Data Backup and Recovery

We maintain secure, encrypted backups of your data to prevent loss. Our disaster recovery procedures ensure continuity while maintaining the same security standards.

If a data breach occurs, we'll notify affected users within 72 hours and work with authorities as required by Australian law.

6. Data Retention and Deletion

We don't keep your information forever. Here's our approach to data retention and when we delete information.

  • Account information is retained while your account is active and for 3 years after closure
  • Financial data used for analysis is kept for 7 years to comply with Australian financial record-keeping requirements
  • Marketing communications data is retained until you unsubscribe or for 2 years of inactivity
  • Usage logs and analytics data are automatically deleted after 2 years
  • Support communications are kept for 5 years for quality assurance purposes

You can request early deletion of your data at any time, subject to legal requirements. We'll confirm deletion within 30 days of processing your request.

7. International Data Transfers

While we primarily store data in Australia, some of our trusted service providers may process information overseas. We ensure adequate protection regardless of location.

Approved Destinations

We only transfer data to countries with adequate privacy protections or under approved transfer mechanisms. This includes the European Union, United States (under Privacy Shield arrangements), and other approved destinations.

Safeguards in Place

All international transfers are protected by contractual safeguards, including Standard Contractual Clauses approved by Australian authorities. Our partners must meet the same privacy standards we maintain.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience and analyze how our platform is used. You have control over these technologies.

Essential Cookies

These cookies are necessary for our platform to function. They enable core features like user authentication, security, and basic navigation. These can't be disabled without affecting functionality.

Analytics Cookies

We use analytics cookies to understand how users interact with our platform. This helps us identify areas for improvement and measure the effectiveness of our services. You can opt out through your browser settings.

Marketing Cookies

These cookies help us deliver relevant content and measure the effectiveness of our marketing campaigns. They're only set with your consent and can be disabled at any time.

9. Changes to This Privacy Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. We believe in transparency when making changes.

When we make significant changes, we'll notify you via email (if you've provided one) and prominently display a notice on our platform. For minor updates, like clarifying existing practices, we'll update the "Last Modified" date at the top of this policy.

We encourage you to review this policy periodically. Continued use of our services after changes indicates your acceptance of the updated terms.

Major changes will include a 30-day notice period before taking effect, giving you time to review and decide whether to continue using our services.

10. Contact Us About Privacy

We're here to answer your privacy questions and address any concerns. Don't hesitate to reach out - we actually read and respond to privacy inquiries personally.

Privacy Officer

Our Privacy Officer handles all privacy-related matters and can assist with requests, complaints, or general questions about how we handle your information.

Response Times

We aim to acknowledge privacy inquiries within 2 business days and provide substantive responses within 30 days. Complex requests may take longer, but we'll keep you updated on progress.

External Complaints

If you're not satisfied with our response to a privacy complaint, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Get in Touch

Email: info@unanaeonpylua.world.com

Phone: +61 414 851 765

Address: 113 Kembla St, Wollongong NSW 2500, Australia

Business Hours: Monday-Friday, 9:00 AM - 5:00 PM AEST